Madagascar customers visit the Hoystar company

I. Pre-Visit Preparation

(I) Equipment and Technical Preparation

A comprehensive inspection and debugging of the screen printing machines to be displayed will be conducted to ensure stable and efficient operation and optimal performance during the visit. Professional technicians will be arranged to operate the equipment for trial production in advance, checking key indicators such as printing accuracy, speed, and stability. Any problems found will be promptly repaired or replaced.

Detailed technical data on the screen printing machines will be compiled, including equipment parameters (such as printing area, printing speed, resolution, applicable material range, etc.), working principles, core technological advantages, and production efficiency comparison data. This data will be translated into English for the Madagascar customer's understanding. Simultaneously, a concise and clear technical explanation PPT will be prepared, highlighting the equipment's industry-leading features.

Different types of printing samples will be prepared, covering various applicable materials (such as plastic, metal, glass, paper, etc.) and different printing effects (such as monochrome printing, multicolor overprinting, gradient printing, 3D printing, etc.), allowing customers to intuitively experience the printing quality and diverse functions of the equipment. (II) Reception and Communication Preparation Understand the basic information of the Madagascar client, including the number of visitors, their positions, professional backgrounds, purpose of visit, and needs (such as whether they are interested in equipment prices, after-sales service, customization needs, etc.), in order to arrange the reception and explanation content in a targeted manner. Provide professional translators who are not only proficient in English and the local Malagasy language (such as Malagasy), but also have a certain understanding of the screen printing industry and can accurately convey equipment technical information and relevant company policies. Plan the tour route from the company entrance to the screen printing machine production workshop, clearly defining the time spent at each stage and the key points of the explanation. Set up clear directional signs along the tour route to ensure a smooth visit for the client. At the same time, prepare a comfortable reception area with company promotional materials, drinking water, fruit, etc. II. Tour Arrangement (I) Welcome and Company Introduction (30 minutes) Company leaders and reception staff warmly welcome the Madagascar client at the company entrance, extending a sincere welcome and guiding the client to the reception area. In the reception area, the company's development history, corporate culture, production scale, industry position, and achievements in screen printing are introduced to customers through company promotional videos and PPT presentations, enhancing customers' trust and understanding of the company. (II) Screen Printing Machine Demonstration and Explanation (60 minutes) Customers are led to the production workshop for a close-up tour of the screen printing machines. Technicians provide a detailed explanation of the equipment's structure, workflow, operation methods, and the functions and advantages of each component, based on pre-prepared instructions. During the explanation, practical demonstrations are incorporated to allow customers to intuitively understand the equipment's operation. For potential customer concerns, such as how the printing accuracy is guaranteed, the production efficiency, and ease of operation and maintenance, technicians patiently answer questions while highlighting the equipment's unique advantages compared to other products in the industry, such as advanced control systems, high-precision guide rails and squeegees, and energy-saving and environmentally friendly design. Customers are guided to view different types of printed samples, with detailed explanations of the printing processes and effects, allowing customers to personally experience the equipment's printing quality and diverse functions. Encourage customers to express their needs and ideas. Technical personnel will then introduce the equipment's capabilities and solutions for customized production based on customer requirements. (III) Interactive Communication and Q&A (30 minutes) A dedicated interactive communication session will be arranged, allowing customers to engage in in-depth communication with company leaders, technical personnel, and the sales team. Customers can raise questions and suggestions regarding the technical details, pricing policies, after-sales service, and delivery cycle of the screen printing machine. Company personnel will actively respond to ensure that customer questions are answered satisfactorily. Understand the customer's needs and potential cooperation opportunities in the Madagascar market, and explore the possibility of cooperation in screen printing equipment sales, technical cooperation, and production processing. Based on customer needs and market conditions, provide personalized solutions and cooperation plans to facilitate mutual agreement. (IV) Overall Workshop Tour (30 minutes) In addition to the screen printing machine, lead customers on a tour of other production processes and facilities, such as the raw material warehouse, parts processing workshop, product testing workshop, and finished product warehouse, allowing customers to fully understand the company's production process and quality control system, further enhancing their confidence in the company's product quality. During the visit, the company's production management model, quality inspection standards, and after-sales service system were introduced to the client, emphasizing the company's focus on product quality and customer satisfaction, allowing the client to experience the company's professionalism and reliability. III. Post-Visit Follow-up

(I) Data Compilation and Distribution

After the visit, the questions and suggestions raised by the client during the visit, as well as the key points of communication between both parties, were promptly compiled into detailed meeting minutes.

The company's promotional materials, screen printing machine technical data, printing samples, and meeting minutes were compiled into a booklet and sent to the Madagascar client to facilitate their further understanding of the company and its products. Simultaneously, thanks were expressed to the client via email or other communication methods, thanking them for their visit and interest in the company.

(II) Follow-up Communication and Cooperation Promotion

A dedicated person was assigned to handle follow-up communication with the Madagascar client, maintaining regular contact to understand changes in the client's needs and cooperation intentions, and providing the necessary information and support in a timely manner.

Based on the client's feedback and needs, the cooperation plan was further improved, and more detailed explanations and solutions were provided for any concerns or problems the client might have. If a client expresses interest in cooperation, we will actively advance the negotiation process, reach a cooperation agreement as soon as possible, and achieve a win-win situation for both parties. We will continuously monitor the dynamics and development trends of the Madagascar market, providing clients with market information and business advice to enhance their confidence and determination to cooperate with the company, and establish a long-term and stable cooperative relationship.